{"id":7786,"date":"2020-03-08T18:07:08","date_gmt":"2020-03-08T17:07:08","guid":{"rendered":"https:\/\/www.dualis-it.de\/?page_id=7786"},"modified":"2024-08-19T11:33:00","modified_gmt":"2024-08-19T09:33:00","slug":"support","status":"publish","type":"page","link":"https:\/\/www.dualis-it.de\/en\/contact\/support\/","title":{"rendered":"Support &amp; Maintenance"},"content":{"rendered":"\n<p class=\"teaser-text\">Do you use GANTTPLAN, Visual Components or AREAPLAN but have questions or problems concerning the application? Or do you need help with installation or licensing? We would be glad to assist you.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">DUALIS support<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Customers with a valid maintenance contract can find all contact options for support in the maintenance and support overview or initial support information. If you no longer have the document available, you are welcome to request it using our <a href=\"https:\/\/www.dualis-it.de\/en\/contact\/contact-form\/\">contact form<\/a>.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Maintenance<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any questions about the support contract or service certificate, maintenance invoice or license, please send us an inquiry using our contact form. To enable us to process your request more quickly, please select the option &#8220;Support &amp; Maintenance request&#8221; under &#8220;Subject&#8221;.<\/p>\n\n\n\n<p class=\"more-cta\"><a href=\"mailto:wartung@dualis-it.de\">Submit maintenance request<\/a><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Do you use GANTTPLAN, Visual Components or AREAPLAN but have questions or problems concerning the application? Or do you need help with installation or licensing? We would be glad to assist you. DUALIS support Customers with a valid maintenance contract can find all contact options for support in the maintenance and support overview or initial<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":7784,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-7786","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support &amp; Maintenance | DUALIS<\/title>\n<meta name=\"description\" content=\"Submit support and maintenance request by phone or online\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dualis-it.de\/en\/contact\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support &amp; 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