{"id":9434,"date":"2020-10-13T10:30:30","date_gmt":"2020-10-13T08:30:30","guid":{"rendered":"https:\/\/www.dualis-it.de\/?page_id=9434"},"modified":"2025-03-10T08:29:17","modified_gmt":"2025-03-10T07:29:17","slug":"data-protection","status":"publish","type":"page","link":"https:\/\/www.dualis-it.de\/en\/data-protection\/","title":{"rendered":"Data Protection"},"content":{"rendered":"\n
The task of safeguarding your privacy is extremely important to us. Therefore, we follow the statutory regulations of European and German data protection law in relation to all data protection activities (e.g. collecting, processing, and transferring data).<\/p>\n\n\n\n
DUALIS GmbH IT Solution takes the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.<\/p>\n\n\n\n
This policy applies to the processing of personal data in connection with your visit to our websites and to other data processing in companies belonging to the D\u00fcrr Group. You can find a list of the companies in the D\u00fcrr Group in the annex<\/a>.<\/p>\n\n\n\n Data protection information concerns personal data from the prospective customers, customers and business partners of our company who are natural persons and all other natural persons who are in contact with us, for example representatives or employees of legal entities, as well as visitors to our website and, for example, persons who may be interested in registering to receive our newsletter.<\/p>\n\n\n\n A variety of personal data is collected when you use our website or contact our company. Personal data comprises any data by which you could be personally identified. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this is done.<\/p>\n\n\n\n We use the personal data you supply to answer your inquiries, provide services, process your orders, and develop and manage our business relationship with you, your company, or your employer. You can find details in sections 2-4.<\/p>\n\n\n\n We only disclose or otherwise transfer your personal data to third parties if this is necessary for the purposes of establishing a contractual relationship, entering into or implementing a contract, invoicing, collecting charges (for example, shipping companies or payment service providers), asserting our claims or in the course of the (partial) sale of our company.<\/p>\n\n\n\n In addition, we are authorized by order of the competent public authority in each specific case to provide information about data to the extent that this is necessary for the purposes of criminal prosecution, for the prevention of danger by the police authorities of the federal states, in performance of the statutory tasks imposed by the federal and state constitutional protection authorities, the Federal Intelligence Service (Bundesnachrichtendienst), or the Military Counterintelligence Service (Milit\u00e4rischer Abschirmdienst), or for the enforcement of intellectual property rights.<\/p>\n\n\n\n In these cases, the legal basis is Art. 6(1)(f) GDPR, where our legitimate interest is identical with the purposes described or where you are our contractual partner and are not entering into the contract on behalf of a company, Art. 6(1)(b) GDPR.<\/p>\n\n\n\n We can also disclose or transfer your data to third parties if you have given your explicit consent to this. The legal basis in this case is Art. 6(1)(a) GDPR.<\/p>\n\n\n\n The recipients of the data are also service providers that we use for the purposes of our business (in particular, IT service providers, web hosting companies, marketing firms, advertising agencies, legal advisers).<\/p>\n\n\n\n If your personal data are processed, you are a data subject as defined by the GDPR and you have the following rights in relation to the data controller:<\/p>\n\n\n\n You have the right, at any time and free of charge, to access your personal data stored by us and to obtain information about the source and recipients of the data and the purpose of the data processing via our websites. Furthermore, you have the right to the rectification, erasure, and restriction of processing of your personal data, provided that the statutory requirements for this are met.<\/p>\n\n\n\n You have the right to receive your personal data, which you have provided to us as the data controller, in a structured, commonly used, and machine-readable format. We can fulfill this right by providing an export of your personal data that we have processed.<\/p>\n\n\n\n If you have exercised your right to have the data controller rectify, erase, or restrict data processing, the controller is obliged to inform all the recipients of your personal data of the rectification, erasure, or restriction of processing unless this proves impossible or involves a disproportionate effort.<\/p>\n\n\n\n You have the right to be informed by the controller about these recipients.<\/p>\n\n\n\n You have the right, for reasons arising from your particular situation, to object at any time to the processing of the personal data concerning you, that may be processed in accordance with Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions.<\/p>\n\n\n\n If you object, the controller will no longer process your personal data unless the controller has compelling, legitimate reasons for processing that override your interests, rights, and freedoms, or unless the processing serves to assert, exercise, or defend legal claims.<\/p>\n\n\n\n If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of this marketing; this also applies to profiling, to the extent that it is associated with this direct marketing.<\/p>\n\n\n\n If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.<\/p>\n\n\n\n You have the option to exercise your right of objection in connection with the use of information society services by means of automated procedures using technical specifications, notwithstanding the provisions of Directive 2002\/58\/EC.<\/p>\n\n\n\n In addition, you may withdraw your consent at any time, with future effect, by contacting us using the contact details given below. For information about withdrawing your consent in connection with our use of cookies and similar technologies, please see section 2.3 e).<\/p>\n\n\n\n In accordance with Art. 22 GDPR, you have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:<\/p>\n\n\n\n (1) is necessary for entering into or performance of a contract between you and the data controller<\/p>\n\n\n\n (2) is authorized by European Union or Member State law that the controller is subject to and that also lays down suitable measures to safeguard your rights, freedoms, and legitimate interests or<\/p>\n\n\n\n (3) is based on your explicit consent<\/p>\n\n\n\n However, these decisions must not be based on special categories of personal data according to Art. 9(1) GDPR unless Art. 9(2)(a) or (g) GDPR applies and appropriate measures have been taken to safeguard your rights, freedoms, and legitimate interests.<\/p>\n\n\n\n In the cases referred to in (1) and (3), the controller must take reasonable measures to safeguard your rights, freedoms, and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express your own point of view, and to contest the decision.<\/p>\n\n\n\n Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular in the Member State where you are resident or working or where the alleged infringement occurred, if you believe that the processing of personal data concerning you infringes the GDPR.<\/p>\n\n\n\n The supervisory authority where the complaint has been lodged will inform the complainant of the status and the results of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.<\/p>\n\n\n\n We have adopted a large number of security measures to provide adequate and appropriate protection for personal data.<\/p>\n\n\n\n Our databases are protected by physical and technical measures as well as procedural measures that restrict access to information to specifically authorized people in accordance with this privacy policy.<\/p>\n\n\n\n Our information system is protected by a software firewall in order to prevent access from other networks connected to the Internet. Only employees who need the information to perform a certain task receive access to personal information. Our employees are trained in security and data protection practices.<\/p>\n\n\n\n When collecting and transferring data via our websites, we use standardized SSL encryption technology. In the order process, personal data are protected by SSL encryption, identifiable by the padlock icon and the prefix \u201chttps:\/\/\u201d in the address bar.<\/p>\n\n\n\n If a password is necessary for access to our websites, you should never disclose it to third parties and you should change it regularly. In addition, when accessing our websites you should not use the same password that you also use on other websites with password-protected access (email account, online banking, etc.). When you have left our pages, you should log out and close your browser to prevent unauthorized users from accessing your user account.<\/p>\n\n\n\n If you communicate with us by email, we cannot guarantee full data security.<\/p>\n\n\n\n If the recipients of your data and their service providers are based outside the European Economic Area (EEA) or process your data outside the EEA, we will ensure that your personal data are adequately protected (e.g. by means of an adequacy decision).<\/p>\n\n\n\n The data protection regulations that apply in countries outside the EEA may be different from those in the country where you are resident. Under certain circumstances, the national law may provide less protection than that of the country where you are resident (e.g. because national regulations allow investigative bodies more far-reaching rights of access to personal data).<\/p>\n\n\n\n WPlease note that the USA is a third country that does not provide adequate data protection. This means that the level of data protection in the USA is not comparable with that of the EU. If data are transferred to the USA, there is the risk that the US authorities will access the data via monitoring programs based on Section 702 of the Foreign Intelligence Surveillance Act, Executive Order 12333 or Presidential Police Directive 28, without EU citizens having effective legal protection against accesses of this kind.<\/p>\n\n\n\n If your personal data are transferred to third countries that do not provide adequate data protection, we will take measures to ensure that your personal data have appropriate protection in these countries (e.g. among other things by using the standard contractual clauses of the EU Commission, if necessary with additional protective measures). We can provide information about the protection mechanism via the contact details given in the first subsection of sections 2 ff.<\/p>\n\n\n\n The date of this privacy policy is given directly under the heading. We reserve the right to amend this privacy policy as required and without prior notification. You should therefore visit this page on a regular basis to find out about any amendments to this privacy policy.<\/p>\n\n\n\n Below you can find out what we do with your data when you visit our websites. This section 2 applies in addition to the general information in section 1. If you cannot find the necessary information in this section 2, please refer to section 1 (e.g. concerning the rights of the data subject). If there is a conflict between section 2 and section 1, the information in section 2 takes precedence over section 1.<\/p>\n\n\n\n The data controller for our websites is:<\/p>\n\n\n\n DUALIS GmbH IT Solution<\/strong> Telephon +49 (0) 351-47791-0 kontakt(at)dualis-it.de<\/a><\/p>\n\n\n\n You can contact our data protection officer at: datenschutz(at)dualis-it.de<\/a>.<\/p>\n\n\n\n You can also contact our data protection officer under the following address:<\/p>\n\n\n\n DUALIS GmbH IT Solution When you use our websites, the following data are collected by our web hosting company. The data are stored exclusively for internal system-related and statistical purposes and are referred to as usage data:<\/p>\n\n\n\n The data are also stored in log files on our systems. These data are not stored with other personal data belonging to the user.<\/p>\n\n\n\n WordPress<\/strong><\/p>\n\n\n\n We use the platform and services of WordPress.org for the visual presentation. General information on data protection at WordPress.org can be found at . For certain functions of our websites (e.g. HR inquiries\/service inquiries\/press contacts), you have the option of contacting us via the email addresses provided and via a contact form. In this case, the personal data of the user submitted via the contact form or in the email will be stored.<\/p>\n\n\n\n For the contact form and the transmission of data by e-mail, we use a WordPress plugin on this website. The plugin stores the form entries and thus personal data on the website server and sends the completed contact form fields to us by e-mail. If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored in Salesforce for the purpose of processing the request and in case of follow-up questions.<\/p>\n\n\n\n Salesforce<\/strong><\/p>\n\n\n\n Salesforce is a software from salesforce.com Inc., Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA (\u201cSalesforce\u201d) and is an application for automated lead management, marketing automation and sales support in the B2B business customer environment. Salesforce generally stores personal data in the United States. Salesforce has issued binding corporate rules for this purpose (available at: We use your data only to process your request and may contact you for this purpose using the contact details provided. This is also our legitimate interest in processing the data. This data will only be used for advertising purposes or passed on to third parties if you have explicitly consented to this use.<\/p>\n\n\n\n The legal basis for the processing of the data transmitted in the course of establishing contact is Art. 6 (1) sentence 1 point f GDPR. If the purpose of establishing contact is to conclude a contract with you personally, the additional legal basis for the processing is Art. 6 (1) sentence 1 point b GDPR.<\/p>\n\n\n\n Alternatively, you can contact us via the email address provided. In this case, the user’s personal data transmitted by email will be stored. The data will be used exclusively for the purpose of processing the conversation. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 (1) point f GDPR. If the e-mail contact aims at concluding a contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR.<\/p>\n\n\n\n The data will be deleted as soon as it is no longer required for the purpose for which it was collected. For the personal data that you have provided to us for the purpose of establishing contact, this is the case when the respective conversation with you has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.<\/p>\n\n\n\n Right to object<\/strong><\/p>\n\n\n\n In section 1.3 we explain your right to object to the processing of your data on the basis of Art. 6(1)(f) GDPR.<\/strong><\/p>\n\n\n\n We use cookies on our websites. Cookies are small amounts of data in the form of text information that the web server sends to your browser. These cookies are only stored on your hard disk. Cookies can be read only by the server that previously placed them on your device. Cookies do not store any personal information, such as your name. The data stored in the cookies are not linked to your personal data (name, address, etc.).<\/p>\n\n\n\n Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies. They store a session ID, which is used to assign different requests from your browser to the joint session. This enables our website to recognize your computer next time you visit. The session cookies are deleted when you log out or close the browser.<\/p>\n\n\n\n We use transient cookies to make our website more user-friendly. Some elements of our website require the calling browser to be identified even after a page change. The following data, for example, are stored and transferred in the cookies:<\/p>\n\n\n\n We also use persistent cookies on our website that enable us to analyze users\u2019 browsing behavior. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie. This allows us to record and analyze the click behavior of users on our websites (the data recorded include, for example, browser data, click frequency, click-through rate, etc.).<\/p>\n\n\n\n The data collected via persistent cookies are pseudonymized using technical measures, which means that it is no longer possible to associate the data with the user. The relevant data are not stored together with other personal data belonging to the users.<\/p>\n\n\n\n The purpose of using necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognized even after a page change.<\/p>\n\n\n\n You have no right of objection to necessary cookies, as they are essential for us to be able to show you our website and its contents, and to make the functionality of the website available to you.<\/p>\n\n\n\n The user data collected by necessary cookies are not used to create user profiles.<\/p>\n\n\n\n Technologies for increasing the functionality and for analytical and marketing purposes are used to improve the quality of our website and its content. The analysis cookies enable us to learn how the website is used and to continuously optimize our offering. Processing, in particular on your device, that is based on cookies or other identifiers (e.g. browser fingerprints, pixels, local storage) (referred to as \u201ccookies\u201d) and is not technically required for the function of our websites, will be carried out by us only with your consent, which you can grant via our cookie banner when visiting our websites for the first time. The legal basis for this cookie-based processing is Art. 6(1)(a) GDPR in conjunction with section 25(1) of the German Telecommunications and Telemedia Data Protection Act (TTDSG). Cookies that are not required for the functioning of our websites will not be stored until you have given your consent.<\/p>\n\n\n\n You can withdraw your consent for the collection of data by cookies at any time. You must follow these steps to do so:<\/p>\n\n\n\n You can also delete cookies at any time or adjust your browser\u2019s corresponding cookie settings. For more information about how you can delete and\/or manage cookies using your browser\u2019s settings, please see your browser\u2019s help pages. Data can also be removed from local storage by emptying your browser’s local storage<\/p>\n\n\n\n We use the analytical tool Google Analytics for the statistical and analytical evaluation of certain data. In principle, this involves the service recording the collected data in pseudonymized form and using them solely for statistical purposes.<\/p>\n\n\n\n We process the data collected by the analytical tool solely on the basis of your prior consent and in order to constantly improve the services and offers provided on our website and keep them available for our customers.<\/p>\n\n\n\n Below is a list of the individual cookies used on our websites. We make every effort to keep this table up to date. However, please note that third-party cookies can be changed without our knowledge and that there may therefore be individual differences from the table below.<\/p>\n\n\n\n1.1 For what purpose are my data processed?<\/h3>\n\n\n\n
1.2 How and for what purpose are my data disclosed to third parties?<\/h3>\n\n\n\n
1.3 The rights of data subjects<\/h3>\n\n\n\n
a) Access, rectification, restriction of processing, and erasure<\/h4>\n\n\n\n
b) Right to data portability<\/h4>\n\n\n\n
c) Right to information<\/h4>\n\n\n\n
d) Right to object<\/h4>\n\n\n\n
e) Withdrawal of declarations of consent under data protection law<\/h4>\n\n\n\n
f) Profiling Automated decision-making in individual cases, including profiling<\/h4>\n\n\n\n
g) Right to lodge a complaint with a supervisory authority<\/h4>\n\n\n\n
1.4 What security measures have we taken to protect your data?<\/h3>\n\n\n\n
1.5 Transfer to third countries<\/h3>\n\n\n\n
1.6 Amendments to this privacy policy<\/h3>\n\n\n\n
2. Detailed information about visiting our websites<\/h2>\n\n\n\n
2.1 Who is the data controller with responsibility for processing data?<\/h3>\n\n\n\n
Breitscheidstra\u00dfe 32
01237 Dresden
Deutschland<\/p>\n\n\n\n
Fax: +49 (0) 351-47791-99<\/p>\n\n\n\n
Attn. Data Protection Officer
Breitscheidstra\u00dfe 32
01237 Dresden
Germany<\/p>\n\n\n\n2.2 data are collected and stored during the use of our websites?<\/h3>\n\n\n\n
a) Accessing the website<\/h4>\n\n\n\n
\n
Our legitimate interest in using WordPress.org is to ensure that the website has a consistent look and feel and thus works on all devices. The legal basis for the processing is therefore Art. 6 (1) (f) GDPR.<\/p>\n\n\n\nb) Contact options \/ Online forms \/ online registration for events<\/h4>\n\n\n\n
https:\/\/www.salesforce.com\/content\/dam\/web\/en_us\/www\/documents\/legal\/misc\/Salesforce-Processor-BCR.pdf<\/a>), which ensure that the data is transferred securely.<\/p>\n\n\n\n2.3 Cookies<\/h3>\n\n\n\n
a) Transient and persistent cookies<\/h4>\n\n\n\n
\n
b) Legal basis for the use of cookies<\/h4>\n\n\n\n
c) Withdrawal of consent given for the use of cookies<\/h4>\n\n\n\n
\n
d) Processing of the data collected by us and third-party providers via analytical cookies<\/h4>\n\n\n\n
e) List of the cookies used<\/h4>\n\n\n\n