{"id":7786,"date":"2020-03-08T18:07:08","date_gmt":"2020-03-08T17:07:08","guid":{"rendered":"https:\/\/www.dualis-it.de\/?page_id=7786"},"modified":"2020-06-19T20:31:39","modified_gmt":"2020-06-19T18:31:39","slug":"support","status":"publish","type":"page","link":"https:\/\/www.dualis-it.de\/kontakt\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<p>Sie nutzen GANTTPLAN, Visual Components oder AREAPLAN und haben Fragen oder Probleme bei der Anwendung? Oder ben\u00f6tigen Sie Hilfe bei Installation oder Lizenzierung? Wir helfen Ihnen gern weiter.&nbsp;<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Wartung<\/h2>\n\n\n\n<p>Bei Fragen zum Supportvertrag oder Serviceschein sowie zur Wartungsrechnung oder Lizenz wenden Sie sich gern direkt per E-Mail an Herrn Gregor Herrmann.<\/p>\n\n\n\n<p class=\"more-cta\"><a href=\"mailto:wartung@dualis-it.de\">Anfrage stellen<\/a><\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">DUALIS-Support-Bereich<\/h2>\n\n\n\n<p>In unserem Support-Bereich k\u00f6nnen Sie Ihr Anliegen direkt und schnell adressieren. Wir bearbeiten dieses je nach Problemstellung in der Regel innerhalb von 3 Werktagen. Um den Support-Bereich nutzen zu k\u00f6nnen, ben\u00f6tigen Sie ein Passwort, das wir Ihnen  gern zusenden. Bitte kontaktieren Sie uns daf\u00fcr per E-Mail.<\/p>\n\n\n\n<p class=\"more-cta\"><a rel=\"noreferrer noopener\" aria-label=\" (opens in a new tab)\" href=\"https:\/\/support.dualis-it.de\/otrs\/customer.pl\" target=\"_blank\">zum Support-Bereich<\/a> <a href=\"mailto:wartung@dualis-it.de\">Zugangsdaten anfordern<\/a><\/p>\n\n\n\n<p> <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Live-Support<\/h2>\n\n\n\n<p>Ob f\u00fcr die Fernwartung oder f\u00fcr Online-Meetings &#8211; wir gew\u00e4hrleisten schnellen und umfassenden Live-Support per:  <\/p>\n\n\n\n<p><a href=\"http:\/\/go.teamviewer.com\/mfvbgkn\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" title=\"\" src=\"https:\/\/www.dualis-it.de\/wp-content\/uploads\/Team-Viewer-icon.png\" data-lightbox=\"image\"> <\/a><span style=\"font-size: 14px;\"><a href=\"http:\/\/go.teamviewer.com\/mfvbgkn\" target=\"_blank\" rel=\"noopener noreferrer\">Teamviewer<\/a> oder <\/span><span style=\"font-size: 14px;\"> <a href=\"https:\/\/webclient3.fastviewer.com\/join?lb=0\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" src=\"https:\/\/www.dualis-it.de\/wp-content\/uploads\/logo-fastviewer1.png\" data-lightbox=\"image\"> Fastviewer<\/a><\/span><\/p>\n\n\n\n<p>Einfach klicken und wir sind in Echtzeit f\u00fcr Sie da!&nbsp; Wir teilen Ihnen die ID und das Kennwort mit und schon geht es los&#8230;&nbsp;   <\/p>\n\n\n\n<p><strong>Hinweis: <\/strong>Bei Teamviewer und Fastviewer handelt es sich um Angebote von externen Dienstleistern, f\u00fcr deren Inhalte wir keine Haftung \u00fcbernehmen. Mehr Informationen dazu finden Sie im <a href=\"https:\/\/www.dualis-it.de\/impressum\/\">Impressum<\/a>. <\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Wartung Bei Fragen zum Supportvertrag oder Serviceschein sowie zur Wartungsrechnung oder Lizenz wenden Sie sich gern direkt per E-Mail an Herrn Gregor Herrmann. Anfrage stellen DUALIS-Support-Bereich In unserem Support-Bereich k\u00f6nnen Sie Ihr Anliegen direkt und schnell adressieren. Wir bearbeiten dieses je nach Problemstellung in der Regel innerhalb von 3 Werktagen. Um den Support-Bereich nutzen zu<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":7784,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"template-page-single.php","meta":{"inline_featured_image":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support - DUALIS GmbH IT Solution<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dualis-it.de\/kontakt\/support\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - DUALIS GmbH IT Solution\" \/>\n<meta property=\"og:description\" content=\"Wartung Bei Fragen zum Supportvertrag oder Serviceschein sowie zur Wartungsrechnung oder Lizenz wenden Sie sich gern direkt per E-Mail an Herrn Gregor Herrmann. Anfrage stellen DUALIS-Support-Bereich In unserem Support-Bereich k\u00f6nnen Sie Ihr Anliegen direkt und schnell adressieren. Wir bearbeiten dieses je nach Problemstellung in der Regel innerhalb von 3 Werktagen. Um den Support-Bereich nutzen zu\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dualis-it.de\/kontakt\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"DUALIS GmbH IT Solution\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DUALIS-GmbH-IT-Solution-1176788765668639\/\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-19T18:31:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dualis-it.de\/wp-content\/uploads\/Team-Viewer-icon.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@DUALIS_IT\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 Minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.dualis-it.de\/kontakt\/support\/\",\"url\":\"https:\/\/www.dualis-it.de\/kontakt\/support\/\",\"name\":\"Support - DUALIS GmbH IT Solution\",\"isPartOf\":{\"@id\":\"https:\/\/www.dualis-it.de\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.dualis-it.de\/kontakt\/support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.dualis-it.de\/kontakt\/support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.dualis-it.de\/wp-content\/uploads\/Team-Viewer-icon.png\",\"datePublished\":\"2020-03-08T17:07:08+00:00\",\"dateModified\":\"2020-06-19T18:31:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.dualis-it.de\/kontakt\/support\/#breadcrumb\"},\"inLanguage\":\"de-DE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.dualis-it.de\/kontakt\/support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\/\/www.dualis-it.de\/kontakt\/support\/#primaryimage\",\"url\":\"https:\/\/www.dualis-it.de\/wp-content\/uploads\/Team-Viewer-icon.png\",\"contentUrl\":\"https:\/\/www.dualis-it.de\/wp-content\/uploads\/Team-Viewer-icon.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.dualis-it.de\/kontakt\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/www.dualis-it.de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.dualis-it.de\/#website\",\"url\":\"https:\/\/www.dualis-it.de\/\",\"name\":\"DUALIS GmbH IT Solution\",\"description\":\"Intelligente und zukunftsweisende Softwarel\u00f6sungen f\u00fcr die smarte Fabrik\",\"publisher\":{\"@id\":\"https:\/\/www.dualis-it.de\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.dualis-it.de\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"de-DE\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.dualis-it.de\/#organization\",\"name\":\"DUALIS\",\"url\":\"https:\/\/www.dualis-it.de\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\/\/www.dualis-it.de\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.dualis-it.de\/wp-content\/uploads\/logo_big.png\",\"contentUrl\":\"https:\/\/www.dualis-it.de\/wp-content\/uploads\/logo_big.png\",\"width\":1605,\"height\":433,\"caption\":\"DUALIS\"},\"image\":{\"@id\":\"https:\/\/www.dualis-it.de\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/DUALIS-GmbH-IT-Solution-1176788765668639\/\",\"https:\/\/twitter.com\/DUALIS_IT\",\"https:\/\/de.linkedin.com\/company\/dualis-gmbh-it-solution\",\"https:\/\/www.youtube.com\/channel\/UC_cf3QZhb_aGuHXCAAsJQYQ\/feed\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - DUALIS GmbH IT Solution","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.dualis-it.de\/kontakt\/support\/","og_locale":"de_DE","og_type":"article","og_title":"Support - DUALIS GmbH IT Solution","og_description":"Wartung Bei Fragen zum Supportvertrag oder Serviceschein sowie zur Wartungsrechnung oder Lizenz wenden Sie sich gern direkt per E-Mail an Herrn Gregor Herrmann. Anfrage stellen DUALIS-Support-Bereich In unserem Support-Bereich k\u00f6nnen Sie Ihr Anliegen direkt und schnell adressieren. Wir bearbeiten dieses je nach Problemstellung in der Regel innerhalb von 3 Werktagen. Um den Support-Bereich nutzen zu","og_url":"https:\/\/www.dualis-it.de\/kontakt\/support\/","og_site_name":"DUALIS GmbH IT Solution","article_publisher":"https:\/\/www.facebook.com\/DUALIS-GmbH-IT-Solution-1176788765668639\/","article_modified_time":"2020-06-19T18:31:39+00:00","og_image":[{"url":"https:\/\/www.dualis-it.de\/wp-content\/uploads\/Team-Viewer-icon.png"}],"twitter_card":"summary_large_image","twitter_site":"@DUALIS_IT","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"1 Minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.dualis-it.de\/kontakt\/support\/","url":"https:\/\/www.dualis-it.de\/kontakt\/support\/","name":"Support - DUALIS GmbH IT Solution","isPartOf":{"@id":"https:\/\/www.dualis-it.de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.dualis-it.de\/kontakt\/support\/#primaryimage"},"image":{"@id":"https:\/\/www.dualis-it.de\/kontakt\/support\/#primaryimage"},"thumbnailUrl":"https:\/\/www.dualis-it.de\/wp-content\/uploads\/Team-Viewer-icon.png","datePublished":"2020-03-08T17:07:08+00:00","dateModified":"2020-06-19T18:31:39+00:00","breadcrumb":{"@id":"https:\/\/www.dualis-it.de\/kontakt\/support\/#breadcrumb"},"inLanguage":"de-DE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.dualis-it.de\/kontakt\/support\/"]}]},{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/www.dualis-it.de\/kontakt\/support\/#primaryimage","url":"https:\/\/www.dualis-it.de\/wp-content\/uploads\/Team-Viewer-icon.png","contentUrl":"https:\/\/www.dualis-it.de\/wp-content\/uploads\/Team-Viewer-icon.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.dualis-it.de\/kontakt\/support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.dualis-it.de\/"},{"@type":"ListItem","position":2,"name":"Support"}]},{"@type":"WebSite","@id":"https:\/\/www.dualis-it.de\/#website","url":"https:\/\/www.dualis-it.de\/","name":"DUALIS GmbH IT Solution","description":"Intelligente und zukunftsweisende Softwarel\u00f6sungen f\u00fcr die smarte Fabrik","publisher":{"@id":"https:\/\/www.dualis-it.de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.dualis-it.de\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"de-DE"},{"@type":"Organization","@id":"https:\/\/www.dualis-it.de\/#organization","name":"DUALIS","url":"https:\/\/www.dualis-it.de\/","logo":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/www.dualis-it.de\/#\/schema\/logo\/image\/","url":"https:\/\/www.dualis-it.de\/wp-content\/uploads\/logo_big.png","contentUrl":"https:\/\/www.dualis-it.de\/wp-content\/uploads\/logo_big.png","width":1605,"height":433,"caption":"DUALIS"},"image":{"@id":"https:\/\/www.dualis-it.de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/DUALIS-GmbH-IT-Solution-1176788765668639\/","https:\/\/twitter.com\/DUALIS_IT","https:\/\/de.linkedin.com\/company\/dualis-gmbh-it-solution","https:\/\/www.youtube.com\/channel\/UC_cf3QZhb_aGuHXCAAsJQYQ\/feed"]}]}},"coauthors":[],"author_meta":{"author_link":"https:\/\/www.dualis-it.de\/author\/cklinger\/","display_name":"Christian Klinger"},"relative_dates":{"created":"Posted 4 Jahren ago","modified":"Updated 4 Jahren ago"},"absolute_dates":{"created":"Posted on 8. M\u00e4rz 2020","modified":"Updated on 19. Juni 2020"},"absolute_dates_time":{"created":"Posted on 8. M\u00e4rz 2020 18:07","modified":"Updated on 19. Juni 2020 20:31"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/www.dualis-it.de\/wp-json\/wp\/v2\/pages\/7786"}],"collection":[{"href":"https:\/\/www.dualis-it.de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dualis-it.de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dualis-it.de\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dualis-it.de\/wp-json\/wp\/v2\/comments?post=7786"}],"version-history":[{"count":1,"href":"https:\/\/www.dualis-it.de\/wp-json\/wp\/v2\/pages\/7786\/revisions"}],"predecessor-version":[{"id":9041,"href":"https:\/\/www.dualis-it.de\/wp-json\/wp\/v2\/pages\/7786\/revisions\/9041"}],"up":[{"embeddable":true,"href":"https:\/\/www.dualis-it.de\/wp-json\/wp\/v2\/pages\/7784"}],"wp:attachment":[{"href":"https:\/\/www.dualis-it.de\/wp-json\/wp\/v2\/media?parent=7786"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}