Support

Do you use GANTTPLAN, Visual Components or AREAPLAN but have questions or problems concerning the application? Or do you need help with installation or licensing? We would be glad to assist you.

Maintenance

Please email Mr. Gregor Herrmann directly if you have any questions about the support contract, service certificate, maintenance invoice or license.

Submit inquiry

DUALIS support area

Submit your request quickly and easily in our support area. Depending on the problem, we can usually process requests within three working days. You will need a password to use the support area, which we will gladly send to you. Please contact us by email.

Go to support area Request login data

Live support

Whether for remote maintenance or online meetings, we ensure prompt and extensive live support via

Teamviewer or Fastviewer

Simply click here, and we’ll help you in real time. We’ll send you your ID and password, and off you go…

Notice: Teamviewer and Fastviewer are third-party services, and we therefore cannot accept any liability for their content. Please refer to the legal notice for more information.