Contact us monday to friday from 9a.m. to 5p.m. +49 351/47791-0

Data Protection

General information and mandatory information

Data protection

DUALIS GmbH IT Solution takes the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Data protection information concerns personal data from the prospective customers, customers and business partners of our company who are natural persons and all other natural persons who are in contact with us, for example representatives or employees of legal entities, as well as visitors to our website and, for example, persons who may be interested in registering to receive our newsletter.

A variety of personal data is collected when you use our website or contact our company. Personal data comprises any data by which you could be personally identified. This Privacy Policy explains what information we collect and what we use it for. It also explains how and for what purpose this is done.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller is:

Attention new address
DUALIS GmbH IT Solution
Breitscheidstraße 36
01237 Dresden
Germany

Phone: +49 351-477910

E-mail: dualis@dualis-it.de

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Data protection officer

We have appointed a data protection officer for our company.

Ralf Dohndorf
Breitscheidstraße 36
01237 Dresden
Germany

Phone: +49 (0) 351-47791-0
E-mail: datenschutz@dualis-it.de

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified, blocked or eradicated. Please do not hesitate to contact us at any time under the address disclosed in section “Information Required by Law” on this website if you have questions about this or any other data protection related issues. You also have the right to log a complaint with the competent supervising agency.

Moreover, under certain circumstances, you have the right to demand the restriction of the processing of your personal data. For details, please consult the Data Protection Declaration under section “Right to Restriction of Data Processing.”

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via e-mail. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6 Sect. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 Sect. 1 GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 Sect. 2 GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Information about, blockage, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address provided in section “Information Required by Law.”

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address provided in section “Information Required by Law.” The right to demand restriction of processing applies in the following cases:

  • In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
  • If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
  • If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
  • If you have raised an objection pursuant to Art. 21 Sect. 1 GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in section “Information Required by Law” to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

Data protection information according to Articles 13, 14 GDPR

Personal data is processed in accordance with the applicable statutory rules in effect at the relevant time. Data protection notices pursuant to Art. 13 of the General Data Protection Regulation are provided in separate documents and can be accessed via the following links:

→ Data protection information for customers, prospective customers and business partners

→ Data protection information for photography and filming at events

→ Data protection information for job applicants

Data recording on our website and social media appearances

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit our website. The term “personal data” comprises all data that can be used to personally identify you.

Who is the responsible party for the recording of data on this website (i.e. the “controller”)?

Die Datenverarbeitung auf dieser Website erfolgt durch den Websitebetreiber. Dessen Kontaktdaten können Sie dem Impressum dieser Website entnehmen.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Our IT systems automatically record other data when you visit our website. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access our website

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyse your user patterns.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analysed when your visit our website. Such analyses are performed primarily with cookies and with what we refer to as analysis programmes. As a rule, the analyses of your browsing patterns are conducted anonymously; i.e. the browsing patterns cannot be traced back to you. You have the option to object to such analyses or you can prevent their performance by not using certain tools. For detailed information about this, please consult our Data Protection Declaration below.

You do have the option to object to such analyses. We will brief you on the objection options in this Data Protection Declaration (→Cookie processing on your device).

Server-Log-files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

  • The type and version of browser used
  • The used operating system
  • Referrer URL
  • The hostname of the accessing computer
  • The time of the server inquiry
  • The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Using our contact form & contacting us by e-mail

If you have any questions, you may contact us using the form provided on our website. In order to do so, you must provide your name and a valid e-mail address so that we know who sent the request and can respond to it. Data processing for the purpose of contacting us is based on your voluntary consent in accordance with Article 6(1)(a) GDPR. Please refer to our Privacy Policy for additional information.

Alternatively, you may contact us using the e-mail address provided for this purpose. In this case, personal data from the user transmitted along with the e-mail will be stored. This data will be used exclusively to process your inquiry. The legal basis for processing data transferred in the course of sending an e-mail is Art. 6(1)(f) GDPR. If the intent of the e-mail is to enter into a contract with us, this creates an additional legal basis for its processing in accordance with Art. 6(1)(b) GDPR.

No data is shared with third parties. The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data from the contact form input screen, and data sent by e-mail, this is the case when the respective interaction with the user has been completed. This is the case when it is evident from the circumstances that the matter at hand has been conclusively resolved.

Online forms / Online event registration

You can enter personal data in many places on our website, and send this data to us, using the online forms provided by us, e.g. when registering for events. In all online forms, we always refer to the mandatory information required to fulfil the purpose of the respective online form. All input fields not marked as mandatory fields provide voluntary data, which may be useful to achieve the purpose of the online form, but which is not absolutely necessary. In many cases, a telephone number is also required in order to be able to contact you at short notice (e.g. when registering for events, etc.).

The user’s consent to processing this data is obtained in connection with use of the online forms. The legal basis for processing data in cases where the user’s consent has been obtained is Art. 6(1)(a) GDPR. If the online form is used to fulfil a contract to which the user is a party or to carry out pre-contractual activities, an additional legal basis for processing this data is provided by Art. 6(1)(b) GDPR. We use and process this personal data exclusively for the purpose stated in the online form. In cases where any other or further use is (also) planned, we will only process your personal data for such other or additional purpose with your prior express consent.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 Sect. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.

The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.

Cookie processing on your device

We use so-called cookies on our websites. Cookies are small amounts of data in the form of text information that the web server sends to your browser. These cookies are only stored on your hard disk. Cookies can be read only by the server that previously placed them on your device. Cookies do not store any personal information, such as your name. The data stored in the cookies are not linked to your personal data (name, address, etc.).

Transient and persistent cookies

Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies. These store a so-called session ID that allows different requests you make in your browser to be allocated to the common session. This enables our website to recognize your computer next time you visit. The session cookies are deleted when you log out or close the browser.

We use transient cookies to make our website more user-friendly. Some elements of our website require that the calling browser can be identified even after a page change. The following data, for example, are stored and transmitted in the cookies:

  1. Browser settings regarding cookies (whether they are activated or not)
  2. Language settings of the user
  3. Log-in information

We also use persistent cookies on our website that enable us to analyze users’ browsing behavior. Persistent cookies are automatically deleted after a specified period, which can vary depending on the cookie. This allows us to record and analyze the click behavior of users on our websites (recorded data are, for example, browser data, click frequency and click-through rate).

The data collected through persistent cookies are pseudonymized by technical measures, which means that it is no longer possible to associate the data with the user. The relevant data are not stored together with other personal data of the users.

Legal basis for the use of cookies

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 (1) (1) (f) GDPR.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

For technically necessary cookies, the right of objection is excluded as this is mandatory in order to show you our website and its contents, and to make the functionalities of the website available to you.

The user data collected by technically necessary cookies are not used to create user profiles.

The use of technologies for increasing the functionality as well as for analytical and marketing purposes is aimed at improving the quality of our website and its content. The analysis cookies enable us to learn how the website is used and can thus continuously optimize our offering. Processing, in particular on your device, that is based on cookies or other identifiers (e.g. browser fingerprints, pixels, local storage) (hereinafter “Cookies”) and is not technically required for the function of our websites, will be carried out by us only with your consent, which you can grant via our cookie banner when visiting our websites for the fist time. The legal basis for such cookie-based processing is Art. 6 (1) (a) GDPR in conjunction with Section 12 (1) TMG, Art. 5 (3) ePrivacy Directive. Cookies that are not required for the function of our websites will not be placed until you have given your consent.

Withdrawal of consent given for the use of cookies

You may withdraw your consent for the collection of data by cookies at any time. The following steps must be performed to do so:

  • Open the settings for cookies on our websites via the link “Privacy Settings” in the lower right-hand corner of our website. On mobile devices you will find the link at the bottom of the page.
  • In the next window that opens, you have the option to revoke the data processing for individual categories of cookies and similar technologies (e.g. data storage in the local storage)
  • Under the link Cookie settings you will find a detailed view of the cookies used

You can also delete cookies at any time or adjust your browser’s corresponding cookie settings. For more information about how you can delete and/or administer your browser’s cookie settings, please see your browser’s help pages. Data can also be removed from local storage by emptying your browser’s local storage.

Processing of the data collected by us and third-party providers via analytical cookies

We use the analytical tool Google Analytics for the statistical and analytical evaluation of certain data. In principle, this involves the service recording the collected data in pseudonymized form and using them solely for statistical purposes.

We process the data collected by the analytical tool solely on the basis of your prior consent and in order to constantly improve the services and offers provided on our website and keep them available for our customers.

Google Analytics

On our websites, we use Google Analytics, a web analysis service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses cookies, which are text files placed on your computer and enable us to analyze how you use the website, as described above in the Cookies section. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will truncate your IP address within Member States of the European Union or in other countries that are party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do so you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing such data by downloading and installing the available browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=en ).

For further information on how Google Analytics works and the relevant terms of use and data protection provisions applicable to this service, please visit https://marketingplatform.google.com/about/analytics/terms/us/  or https://policies.google.com/privacy . We also wish to advise that Google Analytics is used with the extension anonymizeIP on our websites and therefore IP addresses are only processed further in truncated form in order to rule out any personal reference.

Where you have given your consent, we use cross-device tracking on our websites to analyze your usage behavior. This means that we are able to recognize you as a registered user of our websites across different devices. An ID will be allocated to you for this purpose when you register on our website. This ID is recognized by Google Analytics when you log onto our websites from different devices (e.g. cell phone, tablet). The data collected about you are summarized under the corresponding ID by Google, pseudonymized and stored at Google solely on the basis of the allocated ID, and made accessible to us. We use these pseudonymized usage profiles to be able to make your shopping experience on our website even more personal and tailored to your needs.

Google Ireland Ltd. is a subsidiary of Google LLC with headquarters in the USA. It cannot be ruled out that your data collected by Google will also be transmitted to the USA.

Withdrawal of consent

You can also prevent Google from collecting the data relating to your use of the website (including your IP address) and from processing such data by downloading and installing the browser plugin available at the following link (https://tools.google.com/dlpage/gaoptout?hl=en).

Use of SalesViewer® technology

This website uses SalesViewer® technology from SalesViewer® GmbH on the basis of the website operator’s legitimate interests (Section 6 paragraph 1 lit.f GDPR) in order to collect and save data on marketing, market research and optimisation purposes.

In order to do this, a javascript based code, which serves to capture company-related data and according website usage. The data captured using this technology are encrypted in a non-retrievable one-way function (so-called hashing). The data is immediately pseudonymised and is not used to identify website visitors personally.

The data stored by Salesviewer will be deleted as soon as they are no longer required for their intended purpose and there are no legal obligations to retain them.

The data recording and storage can be repealed at any time with immediate effect for the future, by clicking on https://www.salesviewer.com/opt-out in order to prevent SalesViewer® from recording your data. In this case, an opt-out cookie for this website is saved on your device. If you delete the cookies in the browser, you will need to click on this link again.

Newsletter

CleverReach

This website uses CleverReach for the sending of newsletters. The provider is the CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany. CleverReach is a service that can be used to organize and analyse the sending of newsletters. The data you have entered for the purpose of subscribing to our newsletter (e.g. e-mail address) are stored on servers of CleverReach in Germany or in Ireland.

Newsletters we send out via CleverReach allow us to analyse the user patterns of our newsletter recipients. Among other things, in conjunction with this, it is possible how many recipients actually opened the newsletter e-mail and how often which link inside the newsletter has been clicked. With the assistance of a tool called Conversion Tracking, we can also determine whether an action that has been predefined in the newsletter actually occurred after the link was clicked (e.g. purchase of a product on our website). For more information on the data analysis services by CleverReach newsletters, please go to: https://www.cleverreach.com/en/features/reporting-tracking/.

The data is processed based on your consent (Art. 6 Sect. 1 lit. a GDPR).  You may revoke any consent you have given at any time by unsubscribing from the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.

If you do not want to permit an analysis by CleverReach, you must unsubscribe from the newsletter. We provide a link for you to do this in every newsletter message. Moreover, you can also unsubscribe from the newsletter right on the website.

The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted from our servers as well as those of CleverReach. This shall not affect data we have been archiving for other purposes.

For more details, please consult the Data Protection Provisions of CleverReach at: https://www.cleverreach.com/en/privacy-policy/.

Execution of a contract data processing agreement

We have entered into a contract data processing agreement with CleverReach and implement the strict provisions of the German data protection agencies to the fullest when using CleverReach.

Plugins and Tools

YouTube

We have integrated videos and a social stream of the provider YouTube into our websites. YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“YouTube”). The YouTube videos of our video channel are also only reloaded when you click on the corresponding plugin, at which point a connection will be established with YouTube’s servers.

To embed videos we use so-called expanded data protection, which largely restricts the processing of data by YouTube. In this case, according to YouTube, no information about the users of our website will be stored before these users watch the embedded video. However, it remains possible that data will be forwarded to YouTube partners. Furthermore, YouTube establishes the connection to the DoubleClick network after the plugin has been activated, regardless of whether you watch a video.

Once you have activated the plugin, a connection to the servers of YouTube will be established and YouTube will collect data about which of our pages you have visited. YouTube collects further data about your browsing behavior when you are logged into your YouTube account. To prevent any transmission of usage data to YouTube, you must log out of your YouTube account before you click on YouTube links on our website.

You can obtain further information on the purpose and extent of data collection and the further processing and use of your data and the storage duration by YouTube from its own data protection provisions. These can be viewed on the Internet at https://www.youtube.com/account_privacy . Here, you will also find, for example, information on optional settings to protect your privacy and on your farther-reaching rights relating to the collection, processing and use of your data by YouTube, and on how to withdraw your consent.

Google Ireland Ltd. is a subsidiary of Google LLC with headquarters in the USA. It cannot be ruled out that your data collected by Google will also be transmitted to the USA.

Google Maps

We use a plugin of the Internet service Google Maps on our website. The operator of Google Maps is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Once you activate the Google Maps plugin on our website, information about the use of this website and your IP address is transmitted to a Google server in the USA and also stored on this server. We have no knowledge either of the exact content of the data transmitted, or of their use by Google. In this context, the company denies the connection of the data with information from other Google services and the collection of personal data.

By activating the plugin, you consent to the described collection and processing of the information by Google. You can find more information about the data protection provisions and terms of use for Google Maps here: https://www.google.com/help/terms_maps/ .

Google Ireland Ltd. is a subsidiary of Google LLC with headquarters in the USA. It cannot be ruled out that your data collected by Google will also be transmitted to the USA.

The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest in the sense of Art. 6 (1) (f) GDPR.

More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Use of Social Networks

General Information

We maintain publicly accessible profiles on social networks and includes links to our homepage on these profiles. You can find details on the specific social networks we use below.

Social networks are generally able to analyse your user behaviour comprehensively when you visit their website or a website with integrated social media content (e.g. “like” buttons or advertising banners). Visiting our social media profiles triggers numerous processes that are relevant for data protection purposes. Specifically:

If you are logged into your social media account and visit our social media profile, the operator of the respective social media portal can associate your visit with your user account. However, your personal data may also be collected if you are not logged in to or do not have an account with the relevant social media portal. In such cases, data is collected for example using cookies that are placed on your device or by recording your IP address.

The operators of social media portals use data collected in this way to create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed inside and outside the relevant social media profile or network. If you have an account with the relevant social network, interest-based advertising can be displayed on all devices on which you are or were logged in.

In addition, please note that we are unable to track all processing activities on social media portals. Depending on the provider, operators of the social media portals may be able to carry out additional processing operations. Details may be found in the terms of use and privacy policy of the relevant social media portals.

Legal Basis

Our social media profiles are designed to ensure the widest possible exposure on the Internet. This constitutes a legitimate interest pursuant to Art. 6(1)(f) GDPR. The analytical processes initiated by the social networks may be based on different legal bases, which social networks operators are obligated to state (e.g., consent within the meaning of Art. 6(1)(a) GDPR).

Data controller and assertion of rights

If you visit one of our social media profiles (e.g., Facebook), we are jointly responsible with the operator of the social media platform for any data processing operations triggered during this visit. You can exercise your rights (information, rectification, erasure, restriction of processing, data portability and the right to lodge a complaint) both against us and against the operator of the respective social media portal (e.g. against Facebook).

Please note that, despite our joint responsibility with the respective social media portal operator, we do not have full control over data processing operations performed by such social media portals. Our options depend to a large extent on the corporate policy of the relevant provider.

Retention period

Data collected directly by us via our social media profile is deleted from our systems as soon as the purpose for its retention no longer applies, you request us to delete it, you withdraw your consent to storage, or the respective purpose for retaining such data no longer applies. Cookies placed on your device remain there until you delete them. Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected.

We have no influence on retention periods for your data stored by social network operators for their own purposes. For details, please consult the operators of the respective social networks directly (e.g., by reading their Privacy Policies, see below).

Recruiting

We use social networks (e.g., XING) for purposes of actively identifying and obtaining candidates in connection with active recruiting (“active sourcing”). If you respond to an inquiry we sent to you directly and would like to be included in the recruiting process, we will process data we receive from you in the context of the application process. You may access additional information about how data is processed during the application process in a separate document using the following link: → Data protection information for job applicants

Twitter

We use Twitter technical platform in connection with maintaining our Twitter profile and also link to our website via Twitter. This is a simple link. Twitter Inc., 1355 Market St., Suite 900, San Francisco, CA 94103 is solely responsible for Twitter and its websites. We have intentionally refrained from the use of so-called plug ins (“like” button) in order to prevent your personal data associated with a visit to our website from being automatically sent to Twitter without your knowledge.

We maintain our Twitter page in order to present our company to and communicate with Twitter users as well as other interested persons who visit our Twitter profile. Personal data from such users is processed on the basis of the legitimate interests of DUALIS in optimal corporate presentation (Art. 6(1)(f) GDPR).

You should be aware that Twitter stores your personal data and transmits such data to the United States when you use its services. This may include your IP address, your browser, your surfing behaviour, your preferences and additional personal information.

For further information regarding the purpose and scope of data collection, and regarding the further processing and use of your data by Twitter, as well as the retention period, see Twitter’s own Privacy Policy. These are available online at https://twitter.com/de/privacy.  There you will find, amongst other things, information regarding settings for the protection of your privacy and regarding your further rights regarding the collecting, processing and use of your data by Twitter as well as information about withdrawing your consent.

YouTube

We operate a YouTube channel https://www.youtube.com/channel/UC_cf3QZhb_aGuHXCAAsJQYQ

on the YouTube video platform operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (“YouTube”). Data is collected by YouTube when you visit our channel and potentially processed in the United States. This is also possible even if you are not a registered YouTube user or if you are not logged in to your YouTube account. We have no control over the processing of any data collected as part of this process. This is done exclusively by YouTube. According to information provided by YouTube, collected data includes, inter alia, IP address, information about the operating system, hardware versions and browser type, data collected about your user behaviour from cookies placed by YouTube as well as technical data. You may find additional information in the YouTube Privacy Policy available at https://policies.google.com/privacy .

Facebook (Fanpage)

For the purposes of Art. 26 GDPR, DUALIS operates a fanpage along with Facebook as joint controllers. The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. The controller for processing personal data, when a data subject lives outside the USA or Canada, is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Whenever our fanpage is visited, some of the user’s personal data are collected (by using cookies, for example). This data are collected primarily by Facebook. Visitors to this fanpage who are not logged in through Facebook are also recorded. You will find information about data collection and other processing through Facebook in Facebook’s privacy notice.

https://facebook.com/about/privacy/

In individual cases, DUALIS can see only the information which you have made public on your profile. You can decide in your Facebook settings which information to specify. You also have the option in your Facebook settings (https://www.facebook.com/settings?tab=privacy) to actively hide your “Likes” or stop following the fanpage. If you do so, your profile will no longer appear in the list of fans of this fanpage.

DUALIS has no direct access to the data collected by Facebook. Instead, Facebook gives us only highly summarized (i.e. anonymous) evaluations, such as:

  • Followers: Number of people following DUALIS, including growth and development over a defined timeframe
  • Range: Number of people who see a specific post. Number of interactions on a post. This indicates, for example, which content would be better received by the community.
  • Ad performance: How many people have seen an ad?
  • Demographics: Average age of visitors, gender, residence, language

We use these statistics (which cannot be traced to any particular user) to constantly improve our online services on Facebook and to better meet our users’ needs. The legal basis for these usage statistics is Art. 6 (1) (f) GDPR.

We cannot connect the statistical data to any of our fans’ profile data. You can go to your Facebook settings to choose how targeted ads will be shown to you.

DUALIS receives specific personal data through Facebook only if you have actively communicated them to us using a personal message on Facebook. We will then use your data (such as your first name and surname) to answer your request in our customer support. Your data will be stored in our CRM system for this purpose. The legal basis for that storage will be Art. 6 (1) (f) GDPR. The same applies if you send us your request through a Facebook form. 

Since a fanpage has two controllers for the purposes of Art. 26 GDPR – the fanpage operator and Facebook – we have concluded an agreement with Facebook to that end:

Facebook Page Controller Addendum

https://www.facebook.com/legal/terms/page_controller_addendum

We hereby inform you of how you can assert your rights as a data subject in this particular case:

  • If you have any questions about the specific data which Facebook collects, please contact Facebook: Facebook’s Data Policy
  • If you have questions or concerns about the Insight Data processed by DUALIS, please contact our data protection officer (refer to 1 data protection officer); regarding your other rights as a data subject please refer to section General information and mandatory information

XING

We maintain a profile on XING. The provider is XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany.

https://www.xing.com/companies/dualisgmbhitsolution

We maintain a XING profile in order to present our company to and communicate with XING users as well as other interested persons who visit our XING profile. Personal data from such users is processed on the basis of the legitimate interests of DUALIS in optimal corporate presentation (Art. 6(1)(f) GDPR).

The controller for data processing purposes within the meaning the General Data Protection Regulation (GDPR) is, to the extent we process data transmitted by XING ourselves, DUALIS GmbH IT Solution. If data you send us via Twitter is also or exclusively processed by XING, XING is also a controller for data processing purposes within the meaning the General Data Protection Regulation (GDPR).

We state expressly that we do not have any control over data processing by XING and inform you that you are responsible for using the services offered there as well as the associated functions. This applies in particular to the use of interactive functions (e.g., commenting, sharing, rating). Please check what personal data you are sharing via XING and modify your settings on your XING profile accordingly. For details on how they handle your personal information, see the XING Privacy Policy: https://privacy.xing.com/de/datenschutzerklaerung

LinkedIn

We maintain a profile on LinkedIn. The provider is LinkedIn, Unlimited Company Wilton Place, Dublin 2, Ireland. For details on how they handle your personal information, see the LinkedIn Privacy Policy:

For more information, please see the LinkedIn privacy policy at: https://www.linkedin.com/legal/privacy-policy.

Please note that you are responsible for using the services offered there as well as the associated functions. This applies in particular to the use of interactive functions (e.g., commenting, sharing, rating).

When you visit our LinkedIn profile, LinkedIn collects, inter alia, your IP address and other information in the form of cookies. This information is used to provide us, as the LinkedIn profile operator, with statistical information about the use of the LinkedIn profile. LinkedIn provides additional information under the following link: https://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv. As the operator of this information service, we do not collect or process any further data from your use of our offering. The manner in which LinkedIn uses data from visits to LinkedIn profiles for its own purposes, the extent to which activities on the LinkedIn profile are associated with individual users, how long LinkedIn retains this data and whether data from a visit to the LinkedIn profile is shared with third parties is not conclusively and clearly identified by LinkedIn and we do not have this information.

In addition, a data processing agreement is in place between us and LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland: legal.linkedin.com/dpa/DE

DUALIS only receives specific personal data via LinkedIn if you actively communicate any such data to us via a direct message on LinkedIn. We use this data (e.g., first name, last name, etc.) to respond to your enquiry via our customer service function. Your data is stored in our CRM system for this purpose. The relevant legal basis for this is Art. 6(1)(f) GDPR.

The purpose of data processing related to our LinkedIn profile is to provide information about our company, our products and services, combined with the option for users to communicate with us in a directed manner. The legal basis for such data processing is Art. 6(1)(f) GDPR. In particular, our legitimate interest comprises our commercial interest in sharing information with our users and to communicate with them.

Amendments to this data protection (privacy) statement

We reserve the right to amend this data protection (privacy) statement as required and without prior notification. You should therefore visit this page on a regular basis to learn of any amendments to this data protection (privacy) statement.