Cybersecurity Incident Management

At DUALIS, cybersecurity is a fundamental component of delivering stable, reliable, and successful software solutions. Protecting the data, applications, and digital services we provide to our customers is our highest priority. Our Cybersecurity Incident Management process is designed to identify potential security incidents at an early stage and to implement targeted measures to continuously enhance the security of our applications and services.

Vulnerability Management

Where software solutions are developed and operated, vulnerabilities may arise. If you discover a security vulnerability in one of our software solutions or digital services, we kindly ask you to report it using the linked form. Incoming reports are reviewed during our business hours.

We analyze every submission promptly and take appropriate measures to remediate identified issues. Naturally, all reports are treated with strict confidentiality. A centralized reporting channel ensures that all security-relevant information is captured and processed efficiently.